How do I schedule text messages to be sent?

Scheduling a text from the Communicator

To schedule a single text message:

1. Navigate to Apps → Communicator
2. Open an existing conversation or start a new message
3. Click the calendar icon with a star in the message field
4. Enter the desired send date and time, optionally enabling a repeat toggle
5. Select Schedule SMS6. Type your message and clickSend

Once sent, scheduled messages display “a dotted green border around it” and provide options to cancel or manually trigger delivery.

Setting up a texting campaign

For sending messages to multiple recipients simultaneously:

1. Go to Apps → Scheduled Campaigns2. SelectAdd Mass Text Campaign
2. Provide a campaign name, select a manager, and set start/end times
3. Edit the ‘Texting Options’ section with:
   • From CallerID Name
   • From CallerID Number (must support texting)
   • Text Message (maximum 150 characters)
4. Click Add Campaign Members and enter phone numbers in CSV format (e.g., 1234567890, 8015550000)
5. Toggle Schedule to set a specific send date/time if needed
6. Navigate back to Scheduled Campaigns and click the green play button to activate