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Welcome to AvidBit

If you’re new to AvidBit, this guide gives you a tour of the platform and points you at the right next step.

  • Place and receive calls from desk phones, mobile apps, or your browser
  • Send and receive SMS / MMS from your business number
  • Build call flows (IVR menus, time-of-day routing, hunt groups) without a consultant
  • Get AI-generated summaries, follow-ups, and sentiment scoring on every call
  • Manage users, devices, and numbers from a single admin portal at my.avidbit.com

If you’re an admin setting up your company for the first time, start with the rest of this Getting Started section.

If you’re a user who just got an account, check out the Users section to set up your phone, voicemail, and notifications.