Getting Logged In

Overview

You can access AvidBit using either a web browser or the desktop application. The login process is identical regardless of your chosen method. To set up the desktop app, refer to the installation guide.

Basic Login Steps

1. Go to my.avidbit.com
2. Select either Office 365 or GSuite based on your organization’s setup
3. Input your work credentials

Can’t sign in with your work credentials?

If you’re having trouble accessing your account, try these solutions:

1. Reset your password through the standard password recovery process
2. If login issues persist, contact support at 801-618-0000 or speak with your office manager to obtain your AvidBit-specific password, which is automatically created when your user account is established
3. Office managers can reset user passwords by:
   • Navigating to Settings from the top toolbar
   • Selecting Usersunder theAccount section
   • Choosing the specific user account
   • Clicking the green Change Password button
   • Confirming the change with the blue Change Password button
4. Use your work email and the new password on the AvidBit login page instead of selecting Office 365 or GSuite

Important Note: “This does NOT change your Office 365 or GSuite password. This password only works for signing you into AvidBit.”