How do I block a number?

Prerequisites

Before blocking numbers, call blocking must be enabled. Navigate to Settings → Account → Locations → Spam/Blocking. If you encounter a 403 error, you lack the necessary permissions — contact your office administration or AvidBit support for access.

From the Communicator

Users need the ‘Block Numbers’ permission under Billing to use this method.

1. Click the vertical ellipses next to your outbound caller ID phone number dropdown menu
2. Select the conversation of the person you want to block
3. Choose ‘Block Contact’
4. Verify the phone number in the dialogue box and click OK — the contact will be added to your blocked list immediately

Manual entry

1. Go to Settings → Account → Location → Spam/Blocking2. In the “Blocked Numbers (If Call Blocking is Enabled)” pane, click the blue**+Add** button
2. Enter the phone number and select Save
3. The number will immediately be added to your blocked list