Devices

Provision phones, link your cell, and configure shared lines.

How do I add a shared line? A shared line allows multiple users to answer incoming calls being rung at another phone or pick up calls after someone puts a caller on hold.

How do I assign a device to a user? Instructions for assigning a device to a specific user in AvidBit.

How do I change my phone layout? Device profiles control button layout on phones; while typically assigned company-wide, you can create custom profiles for individual devices.

How do I disable/re-enable my phone? Three methods to disable or re-enable your phone in AvidBit - Do-Not-Disturb, disabling just your desk phone, or Find Me/Follow Me settings.

How do I update/provision my device? Device provisioning is required whenever changes are made to your phone configuration, such as user name updates or button layout modifications.

How do I use my cell phone as my work phone? Connect your cell phone to your work phone system so you can receive and place calls as if using your desk phone.

How to set up push notifications Push notifications enable the AvidBit app to deliver notifications even when the application is closed.