Skip to content
AvidBit Help

Account Management

Hold music, file schedules, parking lots, and account-wide controls.

How do I add/edit my business and holiday schedule? Create and modify business and holiday schedules in AvidBit, including setting time zones, owners, and specific scheduling rules.
How do I block a number? Block unwanted phone numbers using AvidBit's blocking feature through the Communicator or manual entry methods.
How do I change my hold music? Customize hold music at multiple levels - organization-wide, for specific groups, individual users, or devices.
How do I create/manage parking lots? Parking lots in AvidBit function as shared holding areas where callers can be placed and retrieved by any authorized user.
How do I turn on call recording? How to enable call recording in AvidBit across three different scopes - entire locations, individual users, or specific devices.
How do I upload a file? Files serve as versatile tools for customizing your account, with common uses including voicemail greetings and hold music.
How to create a file schedule Set up file schedules in AvidBit to play different files based on specific conditions like date ranges.